1. About This Privacy Notice

1.1 This BH Grid Solutions Privacy Notice ("Privacy Notice") governs the processing of personal data collected from individuals ("you" and "your") and applies to BH Grid Solutions ("we," "our," or "us") in relation to our services, which include:

• The use of our AI-powered energy management and carbon emission monitoring platform
• Our website at [insert website URL]
• Marketing communications and campaigns
• The provision of our products and services

1.2 This Privacy Notice covers essential details relating to your personal data relationship with BH Grid Solutions as:

• A website visitor
• A prospective client
• A current client
• A job applicant
• A partner

1.3 Data Controller: BH Grid Solutions acts as the data controller for personal data processed through our platform and services.

1.4 Minors: Our services are not intended for use by persons who are minors in their country of residence.

1.5 Term and Amendments: This Privacy Notice is effective as of 1/8/2024 and may be updated periodically to reflect changes in our practices or relevant laws and regulations.

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2. Personal Data We Collect and How We Use It

2.1 Types of Personal Data: We may collect the following personal information:

• Names and contact details (email addresses, phone numbers)
• Company names and job titles
• Login credentials for our platform
• Energy consumption data and related metrics
• Information provided in communication with us

2.2 When We Collect Personal Data: We may collect your personal data when you:

• Visit our website or use our platform
• Request a demo or trial of our services
• Communicate with us via email, phone, or other channels
• Participate in our events or webinars
• Apply for a job with us

2.3 How We Use Your Personal Data: We use your personal information to:

• Provide and improve our energy management and carbon emission monitoring services
• Deliver customer support and training
• Communicate about our products, services, and company updates
• Conduct market research and improve our offerings
• Comply with legal obligations and enforce our terms of service

2.4 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website and platform. For more information, please see our Cookie Policy [link].

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3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: To fulfill our contractual obligations to you
• Legitimate Interests: To pursue our legitimate business interests in providing and improving our services
• Consent: Where you have given us specific consent to process your data
• Legal Compliance: To comply with applicable laws and regulations
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4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

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5. Sharing and Disclosure of Your Data

5.1 We may share your personal data with:

• Our employees and contractors who need access to provide our services
• Third-party service providers who assist in operating our platform and services
• Legal and regulatory authorities when required by law

5.2 We do not sell your personal data to third parties.

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6. International Data Transfers

We may transfer your personal data to countries outside your home country. We implement appropriate safeguards to ensure the protection of your data in accordance with applicable data protection laws.

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7. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

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9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

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10. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us at:

Email: privacy@bhgrids.com

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